Refund policy
Paid plans on MemoryCareHomes are subscriptions that renew each period until you cancel. This page says what happens when you do.
1. Cancelling
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Changing plans works the same way: upgrade or downgrade in the billing portal and the change applies at the end of the current period.
2. Refunds
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3. Ask for a refund
Write to support@memorycarehomes.fyi from your account email, with the memory care home and the charge you mean. We answer every refund request ourselves.
Plan details and prices are on the pricing page.